The relationship between emotional burnout and emotional intelligence among mid-level medical personnel
Abstract and keywords
Abstract (English):
The purpose of the study is to analyze the relationship between emotional burnout and emotional intelligence among nurses, depending on the length of their professional experience. Research methods and organization: theoretical analysis of scientific literature, survey (questionnaire), the "Burnout Level Diagnostic" test and the "Emotional Intelligence" test, as well as the use of Spearman's rank correlation coefficient. The study surveyed 165 nurses with professional experience in medicine ranging from 3 to 35 years. Research results and conclusions. The study found that among nurses with 3–10 years of experience, there is a correlation between symptoms of emotional burnout (SEB) and the "intrapersonal aspect" of emotional burnout (EI): intense immersion in one's own feelings coupled with a lack of skills to regulate them; among nurses with 11–20 years of experience, SEB is associated with the "interpersonal aspect" of EI: the ability to manage others' emotions without a deep understanding of their internal state; among nurses with more than 21 years of experience, burnout symptoms are linked to the "intrapersonal aspect", manifested as high self-control without awareness of the content of emotions.

Keywords:
middle medical staff, professional activity, emotional burnout, emotional intelligence, length of work experience
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References

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