CRITERIA AND RESULTS OF ASSESSMENT OF THE LEVEL OF FORMATION OF THE ADMINISTRATIVE AND MANAGERIAL STAFF OF THE UNIVERSITY OF READINESS FOR QUALITY MANAGEMENT OF EDUCATION
Rubrics: PEDAGOGICAL SCIENCES
Authors:
1.
Ural Federal University named after the First President of Russia B.N. Yeltsin
Russian Federation
Russian Federation
2.
Ural Federal University named after the first President of Russia B. N. Yeltsin
Type:
Article
Pages:
from 163
to 168
Status:
Published
Received:
18.10.2023
Accepted:
30.10.2023
Published:
31.10.2023
Subject area:
UDC 378.1
Language:
Russian
Keywords:
education quality management, readiness of the administrative and managerial staff of the university to manage the quality of education, criteria and indicators of readiness
Abstract:
The main processes in the activities of universities include the processes of managing the quality of education. As a result, the professional standards of the heads of educational organizations and the job descriptions of leading employees and heads of administrative departments of universities contain a description of labor functions in the field of education quality management. Despite the presence of these functions, universities face the problem of qualification requirements for this personnel, since it is difficult for employees to imagine the entire scope of management activities in the field of education quality, to determine its priority areas, and to choose the best options for management decisions. The need to increase the level of professionalism of university employees in this management activity has led to the development of the structure and content of the readiness of administrative and managerial personnel to manage the quality of education, as well as the organizational and pedagogical conditions for its formation within the framework of additional professional education. The reliability of the results of testing these conditions was ensured by the system of author's criteria and their indicators, which makes it possible to comprehensively assess the level of this readiness - motivational-value-based, cognitive, operational-processual and evaluative-reflexive aspects, and constituting the scientific novelty and significance of this research. For each of the criteria for assessing the level of readiness of employees for education quality management activities, the results of the exploratory test confirmed the consistency of the organizational and pedagogical conditions for the formation of this readiness. The dissemination of the experience gained and the possibility of using the system of proposed criteria confirm the practical significance of the study
The main processes in the activities of universities include the processes of managing the quality of education. As a result, the professional standards of the heads of educational organizations and the job descriptions of leading employees and heads of administrative departments of universities contain a description of labor functions in the field of education quality management. Despite the presence of these functions, universities face the problem of qualification requirements for this personnel, since it is difficult for employees to imagine the entire scope of management activities in the field of education quality, to determine its priority areas, and to choose the best options for management decisions. The need to increase the level of professionalism of university employees in this management activity has led to the development of the structure and content of the readiness of administrative and managerial personnel to manage the quality of education, as well as the organizational and pedagogical conditions for its formation within the framework of additional professional education. The reliability of the results of testing these conditions was ensured by the system of author's criteria and their indicators, which makes it possible to comprehensively assess the level of this readiness - motivational-value-based, cognitive, operational-processual and evaluative-reflexive aspects, and constituting the scientific novelty and significance of this research. For each of the criteria for assessing the level of readiness of employees for education quality management activities, the results of the exploratory test confirmed the consistency of the organizational and pedagogical conditions for the formation of this readiness. The dissemination of the experience gained and the possibility of using the system of proposed criteria confirm the practical significance of the study
Keywords:
education quality management, readiness of the administrative and managerial staff of the university to manage the quality of education, criteria and indicators of readiness
education quality management, readiness of the administrative and managerial staff of the university to manage the quality of education, criteria and indicators of readiness
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