employee
Chelyabinsk, Chelyabinsk, Russian Federation
Chelyabinsk, Chelyabinsk, Russian Federation
Chelyabinsk, Chelyabinsk, Russian Federation
Chelyabinsk, Chelyabinsk, Russian Federation
CSCSTI 14.07
The purpose of the study is to examine and analyze foreign and domestic studies from the early 21st century (from the Scopus and Web of Science databases) and to determine how the students themselves assess their level of conflictological readiness, establish a list of important qualities needed for specialists to resolve conflict situations, and identify the teaching methods necessary for their development. Research methods: systematic review, data mining methods, text mining, generalization. Research results and conclusions. The review and analysis of scientific research revealed that students and educators have a low assessment of their conflict resolution skills. The obtained results highlighted the qualitative characteristics of conflictological literacy: communicative, emotional, moral, organizational, as well as the methods employed for their formation: role-playing games, online technologies, coaching, negotiation practices, and others.
conflict, conflictology training, assessment of conflictological preparedness, methods for developing conflictological literacy
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